:root {
  --bg: #f5f6f8; --panel: #ffffff; --panel-2: #f0f2f5; --line: #e2e5ea; --text: #1b1f24; --muted: #667080;
  --brand: #1479f0; --brand-2: #e6f1fe; --navy: #0f2748; --grad: linear-gradient(90deg, #1479f0, #12b5d6 55%, #2fcf7f); --ok: #12925a; --ok-2: #e3f5ec; --bad: #d23b3b; --bad-2: #fdeaea;
  --warn: #b7791f; --warn-2: #fdf3e1; --shadow: 0 1px 2px rgba(16,24,40,.06), 0 4px 16px rgba(16,24,40,.06);
  --radius: 10px; --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Inter, sans-serif;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0f1216; --panel: #171b21; --panel-2: #1e232b; --line: #2a303a; --text: #e8ebef; --muted: #98a1ae;
    --brand: #4aa3ff; --brand-2: #14263f; --navy: #e8ebef; --ok: #3ccf8e; --ok-2: #13301f; --bad: #ff6b6b; --bad-2: #3a1a1a;
    --warn: #f0b35a; --warn-2: #3a2c14; --shadow: 0 1px 2px rgba(0,0,0,.4);
  }
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body { font: 14px/1.45 var(--font); background: var(--bg); color: var(--text); }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--brand); }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.row { display: flex; gap: 8px; align-items: center; }
.row.wrap { flex-wrap: wrap; }
.spacer { flex: 1; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
h1 { font-size: 20px; margin: 0; } h2 { font-size: 16px; margin: 0 0 10px; } h3 { font-size: 14px; margin: 0 0 6px; }

/* controls */
.btn { border: 1px solid var(--line); background: var(--panel); padding: 7px 12px; border-radius: 8px; cursor: pointer; white-space: nowrap; }
.btn:hover { background: var(--panel-2); }
.btn.primary { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn.ok { background: var(--ok); border-color: var(--ok); color: #fff; }
.btn.bad { background: var(--bad); border-color: var(--bad); color: #fff; }
.btn.ghost { border-color: transparent; background: transparent; }
.btn.sm { padding: 4px 9px; font-size: 12px; }
.btn.on { background: var(--brand-2); border-color: var(--brand); color: var(--brand); }
.btn:disabled { opacity: .5; cursor: default; }
input, select, textarea { width: 100%; border: 1px solid var(--line); background: var(--panel); border-radius: 8px; padding: 8px 10px; outline: none; }
input:focus, select:focus, textarea:focus { border-color: var(--brand); box-shadow: 0 0 0 3px var(--brand-2); }
textarea { resize: vertical; min-height: 70px; }
label { display: block; font-size: 12px; color: var(--muted); margin: 8px 0 4px; }
.check { display: flex; gap: 8px; align-items: center; font-size: 14px; color: var(--text); }
.check input { width: auto; }

.badge { display: inline-block; padding: 1px 8px; border-radius: 999px; font-size: 11px; font-weight: 600; background: var(--panel-2); color: var(--muted); }
.badge.ok { background: var(--ok-2); color: var(--ok); } .badge.bad { background: var(--bad-2); color: var(--bad); }
.badge.warn { background: var(--warn-2); color: var(--warn); } .badge.brand { background: var(--brand-2); color: var(--brand); }
.dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; background: var(--muted); }
.dot.ok { background: var(--ok); } .dot.bad { background: var(--bad); } .dot.warn { background: var(--warn); }

/* layout */
.app { display: grid; grid-template-columns: 210px 1fr 340px; height: 100vh; }
.side { background: var(--panel); border-right: 1px solid var(--line); display: flex; flex-direction: column; padding: 14px 10px; gap: 2px; }
.logo-row { font-weight: 800; font-size: 17px; padding: 4px 10px 14px; display: flex; align-items: center; gap: 8px; }
.logo-row .logo { width: 34px; height: 34px; object-fit: contain; }
.logo-row .name { font-size: 19px; letter-spacing: -.3px; }
.logo-row .w1 { color: var(--navy); }
.logo-row .w2 { background: var(--grad); -webkit-background-clip: text; background-clip: text; color: transparent; }
.auth-logo { display: block; width: 190px; max-width: 70%; margin: 0 auto 14px; }
.btn.primary { background: var(--brand); }
.call-btn.primary, .auth .btn.primary { background: var(--grad); border: 0; }
.nav { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 8px; cursor: pointer; color: var(--muted); border: 0; background: none; text-align: left; width: 100%; }
.nav:hover { background: var(--panel-2); color: var(--text); }
.nav.active { background: var(--brand-2); color: var(--brand); font-weight: 600; }
.nav .count { margin-left: auto; background: var(--bad); color: #fff; border-radius: 999px; font-size: 11px; padding: 0 6px; }
.side .foot { margin-top: auto; padding: 10px; border-top: 1px solid var(--line); }
.main { overflow: auto; padding: 20px 24px; }
.page-head { display: flex; align-items: center; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; }
.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 14px; }
.demo-bar { background: var(--warn-2); color: var(--warn); padding: 8px 12px; border-radius: 8px; margin-bottom: 14px; display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }

/* tables */
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 12px; color: var(--muted); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--line); }
td { padding: 9px 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
tr.click { cursor: pointer; } tr.click:hover td { background: var(--panel-2); }
.table-wrap { overflow-x: auto; }

/* tabs */
.tabs { display: flex; gap: 4px; background: var(--panel-2); padding: 3px; border-radius: 9px; }
.tab { border: 0; background: none; padding: 5px 11px; border-radius: 7px; cursor: pointer; color: var(--muted); }
.tab.active { background: var(--panel); color: var(--text); box-shadow: var(--shadow); font-weight: 600; }

/* softphone */
.phone { background: var(--panel); border-left: 1px solid var(--line); display: flex; flex-direction: column; overflow: auto; }
.phone-head { padding: 12px 14px; border-bottom: 1px solid var(--line); display: flex; align-items: center; gap: 8px; }
.phone-body { padding: 14px; display: flex; flex-direction: column; gap: 10px; }
.num-input { font-size: 22px; text-align: center; letter-spacing: .5px; padding: 10px; }
.keypad { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.key { height: 52px; border-radius: 12px; border: 1px solid var(--line); background: var(--panel); font-size: 20px; cursor: pointer; display: flex; flex-direction: column; align-items: center; justify-content: center; line-height: 1; }
.key small { font-size: 9px; color: var(--muted); letter-spacing: 1px; margin-top: 3px; }
.key:hover { background: var(--panel-2); }
.call-btn { height: 48px; border-radius: 999px; font-size: 15px; font-weight: 600; }
.party { text-align: center; padding: 10px 0 4px; }
.party .avatar { width: 64px; height: 64px; border-radius: 50%; background: var(--brand-2); color: var(--brand); display: grid; place-items: center; font-size: 24px; font-weight: 700; margin: 0 auto 8px; }
.party .name { font-size: 18px; font-weight: 700; }
.timer { font-variant-numeric: tabular-nums; font-size: 15px; }
.ctrl-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.ctrl-grid .btn { padding: 10px 4px; font-size: 12px; }
.ringing .avatar { animation: pulse 1.2s infinite; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 rgba(20,121,240,.45); } 70% { box-shadow: 0 0 0 16px rgba(20,121,240,0); } 100% { box-shadow: 0 0 0 0 rgba(20,121,240,0); } }

/* dialer */
.lead-card { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.state-pill { font-size: 13px; padding: 4px 12px; border-radius: 999px; font-weight: 700; }
.progress { height: 8px; border-radius: 99px; background: var(--panel-2); overflow: hidden; }
.progress > div { height: 100%; background: var(--brand); }
.dispo-grid { display: flex; flex-wrap: wrap; gap: 6px; }
.script { white-space: pre-wrap; background: var(--panel-2); border-radius: 8px; padding: 10px; max-height: 260px; overflow: auto; }

/* messages */
.sms { display: grid; grid-template-columns: 300px 1fr; height: calc(100vh - 110px); gap: 0; padding: 0; overflow: hidden; }
.threads { border-right: 1px solid var(--line); overflow: auto; }
.thread { padding: 10px 12px; border-bottom: 1px solid var(--line); cursor: pointer; }
.thread:hover { background: var(--panel-2); } .thread.active { background: var(--brand-2); }
.thread .t1 { display: flex; gap: 6px; font-weight: 600; } .thread .t2 { color: var(--muted); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.convo { display: flex; flex-direction: column; min-width: 0; }
.convo-head { padding: 10px 14px; border-bottom: 1px solid var(--line); display: flex; align-items: center; gap: 8px; }
.bubbles { flex: 1; overflow: auto; padding: 14px; display: flex; flex-direction: column; gap: 6px; }
.bubble { max-width: 70%; padding: 8px 12px; border-radius: 14px; white-space: pre-wrap; word-break: break-word; }
.bubble.in { background: var(--panel-2); align-self: flex-start; border-bottom-left-radius: 4px; }
.bubble.out { background: var(--brand); color: #fff; align-self: flex-end; border-bottom-right-radius: 4px; }
.bubble .meta { font-size: 10px; opacity: .7; margin-top: 3px; }
.composer { border-top: 1px solid var(--line); padding: 10px; display: flex; gap: 8px; align-items: flex-end; }
.composer textarea { min-height: 42px; height: 42px; }

/* drawer + modal + toast */
.drawer { position: fixed; top: 0; right: 0; bottom: 0; width: min(560px, 100%); background: var(--panel); border-left: 1px solid var(--line); box-shadow: -8px 0 30px rgba(0,0,0,.15); z-index: 30; overflow: auto; padding: 18px; }
.modal-bg { position: fixed; inset: 0; background: rgba(10,14,20,.45); z-index: 40; display: grid; place-items: center; padding: 16px; }
.modal { background: var(--panel); border-radius: 12px; padding: 18px; width: min(520px, 100%); max-height: 90vh; overflow: auto; box-shadow: var(--shadow); }
.toasts { position: fixed; bottom: 16px; left: 50%; transform: translateX(-50%); display: flex; flex-direction: column; gap: 8px; z-index: 50; }
.toast { background: var(--text); color: var(--bg); padding: 10px 14px; border-radius: 10px; box-shadow: var(--shadow); cursor: pointer; max-width: 90vw; }
.toast.bad { background: var(--bad); color: #fff; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 16px; }
.kpi .v { font-size: 26px; font-weight: 800; } .kpi .l { color: var(--muted); font-size: 12px; }
.section { margin-bottom: 16px; }
.facts { display: grid; grid-template-columns: max-content 1fr; gap: 4px 12px; font-size: 13px; }
.transcript { white-space: pre-wrap; background: var(--panel-2); padding: 10px; border-radius: 8px; max-height: 260px; overflow: auto; font-size: 13px; }

/* auth */
.auth { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.auth .card { width: min(400px, 100%); padding: 24px; }

@media (max-width: 1100px) { .app { grid-template-columns: 64px 1fr 320px; } .nav span.lbl, .side .logo-row .name, .side .foot .who { display: none; } }
@media (max-width: 760px) {
  .app { grid-template-columns: 1fr; grid-template-rows: auto 1fr auto; height: auto; min-height: 100vh; }
  .side { flex-direction: row; overflow-x: auto; border-right: 0; border-bottom: 1px solid var(--line); padding: 6px; }
  .side .logo-row, .side .foot { display: none; }
  .nav { width: auto; }
  .phone { border-left: 0; border-top: 1px solid var(--line); }
  .main { padding: 14px 16px; }
  .sms { grid-template-columns: 1fr; height: auto; }
  .lead-card, .grid2 { grid-template-columns: 1fr; }
}
@media (max-width: 760px) {
  #callsTable th:nth-child(4), #callsTable td:nth-child(4), #callsTable th:nth-child(7), #callsTable td:nth-child(7) { display: none; }
  #callsTable td b { white-space: nowrap; }
}